> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rocketpunch.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Deleting a company profile

> When a company profile can be deleted, and how to request it.

Apart from a few specific cases, you cannot delete a company profile yourself. In the cases below, submit the request form and we will review it and take care of it.

## When deletion is possible

| Case                                                           | Details                                                                                                                                                                                                                                                                             |
| -------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| The business closed and nobody registered it as career history | If the business no longer operates because it closed, deletion is possible. Even for a closed corporation, though, deletion is difficult when a former employee has added it to their own career history.                                                                           |
| A sole proprietorship with fewer than 5 employees              | Deletion is possible only where a private residential address is registered as the business address and there is a risk of exposing personal information. Requests are likewise rejected for workplaces with 5 or more employees where someone has registered it as career history. |

<Accordion title="Why a company profile cannot be deleted" icon="lightbulb">
  * "Personal information" protected under Korea's Personal Information Protection Act refers only to information about a "living natural person." Information about a corporation or organization (trade name, address, representative's name, revenue, and so on) is not personal information.
  * Administrative interpretations and official materials from KISA, Legal Times, the Seoul Metropolitan Government, and other public bodies likewise state that "a representative's name, a business address, and the like are business information subject to disclosure, and there is no legal obligation to comply with a request to keep them private or delete them."
  * Identifiers unique to a natural person — a resident registration number, a personal home address, a representative's personal contact details — may exceptionally be treated as personal information. But a publicly listed representative's name, a corporate address, or business registration details alone clearly do not qualify.
</Accordion>

## Requesting deletion

### Getting the primary owner role

To confirm that the request comes from someone entitled to make it, we check the primary owner role on the company profile. Without it, you have to obtain the role before you can request deletion.

| Case                                                    | Where to start                                                                      |
| :------------------------------------------------------ | :---------------------------------------------------------------------------------- |
| A colleague is the primary owner of the company profile | [Inviting members](/en/console/permission-invite)                                   |
| The company profile has no admin                        | [Requesting permission to manage a company profile](/en/console/permission-request) |

### Preparing supporting documents

Once you hold the primary owner role, you need documents showing that you belong to the company. Every document must have been issued **within the last 3 months**. If proof of employment is hard to obtain, a national insurance enrollment certificate works instead, and it is easy to issue through services such as KakaoTalk.

| Type                  | Documents you can submit                                                                                                                                                                                                                         |
| --------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Proof of employment   | Proof of employment, national insurance enrollment certificate, or any other document confirming your employment<br />\* Even for a closed business, you must attach a document proving that you are the representative or otherwise authorized. |
| Business verification | Business registration certificate or certificate of business closure                                                                                                                                                                             |

<Warning>
  If you are not a business, you do not need to attach a business registration certificate. Even for a closed company, you can apply as long as you attach a document proving that you are the representative or otherwise authorized.

  **Always redact sensitive personal information**, such as the second half of your resident registration number, before submitting. Requests are rejected when we cannot confirm your identity or your affiliation.
</Warning>

### Filling in the form

1. Look up the profile URL of the company to delete and the URL of your own Rocketpunch account.
2. In the [company profile permission request](https://support.rocketpunch.com/company-permission) form, enter the company name, company profile URL, your job title, the account URL that will receive permission, your supporting documents, and the email address to send the result to.
3. **Write in the notes field that you are requesting deletion of the company profile**, then submit.

## What happens after deletion

Once your request is confirmed, it is processed immediately.

| Item                    | What happens                                                                                          |
| ----------------------- | ----------------------------------------------------------------------------------------------------- |
| Company profile         | Access is blocked. The profile address is deactivated and it is excluded from search engine crawling. |
| Job postings            | They stop being published and can no longer be viewed.                                                |
| Subscription            | The plan you are on is stopped.                                                                       |
| Payment history         | It is retained, not deleted.                                                                          |
| Employee career history | Career entries users added to their own profiles stay as they are.                                    |

## Removing it from search engines

The profile drops out of search engine crawling immediately, but content already crawled stays in search results for a while, because search engines refresh on their own schedule.

If you want it hidden right away, you can submit a request to each search engine.

* Google: [Remove web search results from Google Search](https://support.google.com/websearch/answer/11080680?hl=en)
* Naver: [Request removal of a site (post) from search results](https://help.naver.com/inquiry/input.help?categoryNo=5575\&serviceNo=5626\&lang=en)
