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In Rocketpunch > Enterprise Services > Events > Events > Manage event > Guests and queue, select Check-in and the check-in screen opens in a new tab.

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Choosing how you scan

Pick one of three options under check-in method. You can change it at any time from the check-in screen.
  • This device’s camera: Reads QR codes with the camera on the device you are using.
  • Hardware scanner: Uses a separate QR or barcode scanner connected to your computer.
  • Mobile scanner: Scan the QR shown on screen with your phone, or open the address with Copy URL, and you can scan from your phone.

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Choosing a check-in mode

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Reviewing check-in status

The check-in screen lists approved guests. If a registrant is missing, go to View full queue or to Guests and queue on the event and approve the registrants who are still pending. Guests who did not check in are automatically changed to No-show once the event ends.

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Changing check-in status by hand

Select a guest in the list to open their details. Select Checked in to check them in manually, without scanning a QR code. To change several at once, select the guests in the list, pick either Not checked in or Checked in, and select Bulk update status.

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Adding check-in staff

Under additional admins in Permissions and settings on the event, select Invite admin to invite a private admin (a company) who helps run check-in. For details, see Event admins, deletion, and settings.